Welcome to Pouches Australia (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of personal information when you use our website (“Site”) and the choices you have associated with that information.

By accessing or using our Site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site.

Information We Collect

We may collect personal information from you when you visit our Site, register an account, make a purchase, subscribe to our newsletter, participate in surveys, or interact with other features or resources we make available on our Site. The types of personal information we may collect include but are not limited to:

  • Name
  • Contact information (e.g., email address, phone number)
  • Shipping and billing address
  • Payment information (e.g., credit card details)
  • Information related to your purchases and orders
  • IP address and browsing data
  • Other information you choose to provide

Use of Information

We may use the collected personal information for various purposes, including but not limited to:

  • Processing and fulfilling your orders
  • Communicating with you, such as responding to your inquiries and providing customer support
  • Sending you promotional offers, newsletters, and marketing communications
  • Personalizing your experience on our Site
  • Conducting surveys and analyzing user behavior to improve our services
  • Complying with legal obligations and preventing fraudulent activities

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience on our Site. Cookies are small data files stored on your device that help us analyze and improve our Site’s performance and tailor content to your preferences. You can adjust your browser settings to refuse cookies; however, please note that some features of the Site may not function properly without them.

Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your personal information with our trusted partners and service providers who assist us in operating the Site and delivering our services. We may also disclose your information to comply with legal requirements, protect our rights, or respond to lawful requests from public authorities.

Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, update, or delete your personal information at any time. If you wish to do so, please contact us using the information provided at the end of this Privacy Policy.

You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with the “Last updated” date revised accordingly. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us at:

Email: pouchesaustralia@gmail.com

Thank you for trusting Pouches Australia with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience on our Site.