Welcome to Pouches Australia (“us”, “we”, or “our”). By accessing or using our website (“Site”) and purchasing products from us, you agree to be bound by these Terms and Conditions. Please read these Terms carefully before using our Site. If you do not agree with any part of these Terms, please refrain from using our Site.

1. Age Restriction

By using our Site and purchasing products from Pouches Australia, you confirm that you are of legal age to purchase these products in your jurisdiction. The minimum age requirement may vary based on your location, and it is your responsibility to comply with local laws and regulations.

2. Product Information

Pouches Australia offers various pouch products for sale. We strive to provide accurate product descriptions, including ingredients, nicotine levels, and package sizes. However, we do not warrant that product descriptions or other content on our Site are error-free or up-to-date. It is your responsibility to verify any information related to our products before making a purchase.

3. Ordering and Payment

When placing an order on our Site, you agree that all the information provided is accurate and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

Payment for your order can be made through the provided payment methods on our Site. All payments are subject to verification and authorization by the payment provider. If your payment is declined or fails to process, we reserve the right to cancel your order.

4. Shipping and Delivery

We strive to process and ship orders promptly, but delivery times may vary depending on your location. Once the order is dispatched, the risk of loss or damage passes to you. We are not responsible for any delays or issues caused by the shipping carrier.

5. Returns and Refunds

If you are dissatisfied with your purchase, please review our separate Refund Policy for detailed information on returns and refunds.

6. Prohibited Use

You agree not to use our Site for any unlawful or unauthorized purpose. You may not:

  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with the proper functioning of the Site
  • Attempt to gain unauthorized access to any part of the Site or accounts of other users
  • Transmit any harmful or malicious software or content

7. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Pouches Australia and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works based on our content without our prior written consent.

8. Limitation of Liability

Pouches Australia shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our Site or products. We make no warranties, express or implied, regarding the quality or suitability of our products for any particular purpose.

9. Indemnification

You agree to indemnify, defend, and hold Pouches Australia harmless from any claims, damages, losses, liabilities, and expenses, including attorneys’ fees, arising out of your use of our Site or your violation of these Terms and Conditions.

10. Modifications

Pouches Australia reserves the right to modify or update these Terms and Conditions at any time without prior notice. The most current version will be posted on our Site, and your continued use of the Site after any changes constitute your acceptance of the revised Terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the local laws. Any dispute arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the relevant region.

12. Prescriptions

In compliance with Australian law, the purchase of nicotine pouches from Pouches Australia necessitates a valid prescription.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: pouchesaustralia@gmail.com

Thank you for choosing Pouches Australia. We hope you enjoy our products responsibly and in compliance with all relevant laws and regulations.